EXL, a global data and AI company, has launched its Code Harbor™ and Smart Agent Assist™ solutions in the new AI Agents and Tools category of AWS Marketplace. This enables customers to easily discover ...

Lumio by SMART Technologies, a cloud-based learning platform that enhances engagement on student devices, recently announced a new feature for its Spark plan. This new offering integrates AI Assist, ...

Zendesk today introduced Intelligent Triage and Smart Assist, two artificial intelligence-powered solutions to help businesses triage customer support requests automatically and access valuable data ...

ROSELAND, N.J., Jan. 31, 2024 /PRNewswire/ -- ADP®, a leading global technology company providing human capital management (HCM) solutions, announces the availability of ADP Assist, a cross-platform ...

EXL’s Smart Agent Assist enhances customer service operations by orchestrating multiple intent recognition AI agents with real-time conversational insights, automated call summaries and smart audits ...