Zoom Communications has made a number of significant additions to its customer experience services portfolio, with a Workforce Engagement Management site designed to help boost employee engagement and ...

Many vendors in the unified communications and collaboration space provide agentic AI agents – digital labor – intended to augment people and help reduce the friction associated with the daily work.

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced its new workforce management (WFM) integration with Zoom’s omnichannel contact center platform. The ...

Zoom can be seen as one of the primary beneficiaries of the covid-19 pandemic with it emerging as the primary digital meeting solution. The videoconferencing industry is expected to keep growing at a ...

Zoom Communications Inc (NASDAQ:ZM) reported third-quarter financial results after the market close on Monday. Here’s a look at the key details from the quarter. Q3 Earnings: Zoom reported ...

The share price of Zoom Video Communications (ZM) skyrocketed in fiscal year (FY) 2021 but has plunged 45.5% in FY 2022. The stock is underperforming the S&P 500, which gained 26.9% over the same ...